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You have the right to request and receive a copy of your mental health records.
To obtain your record submit a written request to your provider via email, secure portal,
or mail. This is in accordance to Texas Health & Safety Code §611.0045
Your provider has 15 days to respond to your written request
according to Texas Health & Safety Code §611.008(a)

 

Texas Behavioral Health Executive Council (BHEC)
If you have questions about a licensed professional, or wish to make a complaint
contact BHEC directly at:
1801 Congress Avenue, Suite 7.300, Austin, Texas 78701
bhec.texas.gov/discipline-and-complaints/ | Enforcement@bhec.texas.gov
1-800-821-3205 | or by using the council's complaint form.


Filing a Consumer Complaint
To file a consumer complaint about mental health services, visit the
Texas Office of the Attorney General.
texasattorneygeneral.gov/consumer-protection

5005 Colleyville Blvd, Suite 206
Colleyville, TX 76034

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Also serving Grapevine, Southlake, North Richland Hills, and Hurst-Euless-Bedford areas and online across TX.

Embracing Hope Counseling & Family Services, PLLC

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info@embracinghopecounseling.com

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817.918.7300

At Embracing Hope Counseling, we specialize in helping individuals who feel disconnected, stuck, or frustrated in their relationships - or weighed down by past trauma - to heal, feel confident, find peace, and build healthier connections.

​© 2025 by Embracing Hope Counseling & Family Services, PLLC

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